KERAMIDA has developed Crisis Management and Emergency Response Plans for power plants, manufacturing facilities, distribution centers, and utilities, worldwide.

Our Crisis Management & Emergency Response Services include:


Crisis Management and Business Continuity Planning

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Crisis management plans are the process by which an organization deals with a major event that threatens to harm the organization, its stakeholders, or the general public. Crisis management planning is considered to be the most important process in public relations today. A well-defined and executed crisis response plan is a key component in maintaining business continuity, and will significantly minimize the damage to organizational credibility in both the financial and public sectors.

KERAMIDA's crisis preparedness experts are able to assist businesses in developing a comprehensive crisis management plan that defines the critical roles and responsibilities for each of the specific business groups necessary to effectively manage the crisis and maintain business continuity.


Emergency Response Plans

Having an emergency response plan in place is critical to the safety and security of site employees, contractors, visitors and responding agencies in all types of businesses. Knowing how to react in the moments immediately following a catastrophic event is paramount; issuing a timely warning to evacuate, shelter-in-place or lockdown can save lives. Implementing an integrated emergency response plan will reduce confusion, provide coordinated efforts to keep facility personnel safe and informed, minimize site damages and financial impact, and help maintain business continuity.

Prevention • Mitigation • Preparedness • Response • Recovery

We work with each business or organization to organize, draft, and implement an emergency response plan that specifically addresses all the potential emergency scenarios. Our expert crisis response trainers provide employee training in a clear, easy-to-follow way, to ensure that employees come away fully understanding the security protocols for each type of emergency.

Our Emergency Response Consulting Services include:

  • Comprehensive safety plans to address all significant emergencies with the potential of impacting worker safety.

  • Regulatory required Risk Management Plans to protect worker safety, public health, and the environment.

  • Incident and response tracking for compliance reporting and continuous improvement.

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Chemical Facility Anti-Terrorism Standards (CFATS) Compliance Guidance

KERAMIDA's experienced team of safety professionals includes a Chemical-Terrorism Vulnerability Information (CVI) Authorized User. We help industrial facilities across the U.S. address all aspects of CFATS compliance and safety issues, including developing a Site Security Plan, Alternative Security Plan or other plan applicable to the Tier level of your facility that meets the criteria in Risk-Based Performance Standards (RBPS).

Our CFATS Compliance Support Services include:

  • Overall support for the reporting process

  • Top-Screen and Site Vulnerability Assessments

  • Developing applicable policies and procedures

  • Developing a Site Security Plan (SSP)

  • CFATS Specific Training


Preventing Workplace Violence

Factors that are critical in preventing workplace violence in an organization include:

  • Strong leadership that identifies the need for awareness and clearly supports being proactive against any form of violence in the workplace 

  • An established safety culture that is fully integrated and personally owned by everyone

  • A zero-tolerance policy that enforces disciplinary and corrective actions

  • A written Workplace Violence Prevention Program that defines workplace violence and establishes organizational preparedness through policy, procedures, and a code of conduct

    • This program would also provide a foundation for awareness regarding specific key behaviors and contributing factors that are more predictive of violence

    • Reporting procedures and training protocols would be included as well   

  • Physical security in the form of a secured building with only authorized access

  • Recognition of the human factor and demonstration of such

Workplace Violence Risk Management Plans

It is important that all businesses and organizations have a Workplace Violence Risk Management Plan in place which includes employee training, in order to be able to respond to any scenario that may present itself. Organizations have a responsibility to their employees to provide a safe working environment free from recognized hazards that are causing or are likely to cause death or serious harm. This is a requirement under the OSHA General Duty Clause. Therefore, organizations can be held liable for not taking the necessary measures to protect their employees. The consequences to such a failure can be devastating regarding cost, reputation and loss of quality employees. 

KERAMIDA's risk management professionals assist organizations by preparing workplace violence risk management plans, performing property threat / vulnerability assessments, and conducting mock drills.

Written Workplace Violence Risk Management Plans include:

  • Policy

  • Roles and responsibilities of personnel

  • Employee Assistance Programs (EAP) and support services

  • Reporting requirements

  • Conflict resolution

  • High risk terminations

  • Active shooter emergency response

  • Physical security

  • Training for employees

Threat / Vulnerability Assessment and Risk Analysis include:

  • Workplace violence risk management plan review

  • Confirm employees are being trained

  • Check security, perimeter controls, parking lots, entry ways, and exits

  • Confirm personnel roles and responsibilities

  • Check camera/video surveillance placement

  • Evaluate badge and scan systems

  • Build relationship with local law enforcement

Mock Drill:

  • Conducted with or without local law enforcement


Workplace Violence Awareness and Active Shooter Preparedness Training

There is a growing need for vigilance to be taken across the United States regarding workplace violence and active shooter potential. Due to past and more recent events, it is apparent that a proactive stance on this must be taken by businesses, schools, and other organizations.

Workplace violence can occur in any place where two or more people work together. It can be the result of a disagreement, bullying, domestic dispute, mental illness, terrorism, or an unknown cause. An active shooter event can occur anywhere, as well as anytime, and often without warning. Education and mental health awareness can help identify and prevent a situation from escalating to violence in the workplace, but it must also be combined with preparedness and response training in order to fully equip employees with the resources that will help them stay safe. 

Established in 1988, KERAMIDA is a full-service emergency management consulting firm, providing environmental, sustainability, health and safety, and emergency response planning and tracking services. Our crisis management professionals are prepared to assist organizations in developing a workplace violence prevention plan, which includes workplace active shooter response training to all employees.

Workplace Violence Awareness and Prevention Training includes:

  • Definition of what workplace violence is

  • Reviews of case studies and statistics

  • Advice on proactive steps that should be taken as an organization

  • Warning signs or patterns of behavior to look out for, and how to foresee potential violence

  • Guidance on what to do if you suspect a violent act may occur

  • Strategies on how to prevent workplace violence from happening

  • Clear, effective response measures to all types of violent acts

Active Shooter Preparedness Training:

  • Clarifies what constitutes an active shooter event

  • Identifies potential warning signs

  • Provides employees best options, and training on how to survive an active shooter situation

  • Lists guidelines for police interaction during an active shooter event

In an active shooter situation, be prepared to:

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For large businesses or organizations that require training for 40+ employees, KERAMIDA has established a training partnership with Carol Cambridge, who specializes in providing Workplace Violence and Active Shooter Preparedness training in a large-scale format. Ms. Cambridge has 25 years of experience in the field, and is a recognized authority on workplace violence, workplace conflict, and personal safety, having taught over 150,000 people on how to make good decisions and ensure a safe workplace.

KERAMIDA offers several different 1-2 hour training seminars in partnership with Ms. Cambridge. To learn more about the most popular Workplace Violence Prevention training programs available, please see below.


Implementing workplace violence awareness plans and providing active shooter response training for employees is essential for all businesses and organizations, including:

Manufacturing facilities

  • Management

  • All plant and office personnel

  • Contractors, suppliers and/or vendors

Schools

  • Administration

  • Teachers

  • Students

Government (City, Local, State, Federal)

  • Officials

  • Management

  • All personnel

Public Gathering Places

  • Shopping Malls

  • Entertainment Venues

  • Sports Arenas


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